Question 1

How do I get started with my genealogy research?

Accepted Answer

Getting started is easy! Simply contact me to schedule an initial consultation. During this session, we will discuss your goals, gather any known information about your family, and outline a research plan tailored to your needs.

Question 2

What information do I need to provide?

Accepted Answer

You should provide any known details about your family, such as names, dates, places of birth, marriage, death, and any family stories or documents you may have. The more information you can provide, the more comprehensive and accurate my research will be.

Question 3

How long does the research process take?

Accepted Answer

The duration of the research process varies depending on the scope and complexity of your project. A typical research project can take anywhere from a few weeks to several months. I will provide you with an estimated timeline during the initial consultation.

Question 4

What can I expect in the final report?

Accepted Answer

My comprehensive reports include detailed family trees, historical context, personal stories, and copies of relevant documents. The reports are designed to be engaging and informative, providing a full narrative of your family’s history.

Question 5

How much does genealogy research cost?

Accepted Answer

The cost of genealogy research depends on the scope and depth of the research required. I offer a flexible monthly payment plan also. Please contact me for a detailed quote based on your specific requirements.

Question 6

How do you ensure the privacy and security of my information?

Accepted Answer

At Baillie & Raven, I prioritize your privacy and the security of your personal information. All research is conducted with the utmost confidentiality, and I use secure methods to store and share your data. Your family history is treated with the care and respect it deserves. Case studies for promotional purposes will have all names changed for privacy, unless stated otherwise by yourself.

Question 7

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 8

Can I insert an image, video, or GIF in my FAQ?

Accepted Answer

Yes. To add media follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Create a new FAQ or edit an existing one 
3. From the answer text box click on the video, image or GIF icon 
4. Add media from your library and save.

Question 9

How do I edit or remove the 'Frequently Asked Questions' title?

Accepted Answer

You can edit the title from the FAQ 'Settings' tab in the Editor.  
To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

About Baillie & Raven

How did I begin?

Frequently asked questions